| 30 GB of storage | $49.99 / year |
| 15% Off | |
| Your Price for 1 Year: | $42.49 |
| 60 GB of storage | $99.99 / year |
| 15% Off | |
| Your Price for 1 Year: | $84.99 |
| 100 GB of storage | $149.99 / year |
| 15% Off | |
| Your Price for 1 Year: | $127.49 |
| 250 GB of storage | $249.99 / year |
| 15% Off | |
| Your Price for 1 Year: | $212.49 |
At a Glance
Our Rating
Price:
- Click here to save 15% on Sugarsync!
- Free: 5GB Free!
- Basic: 30GB $4.99/month, $49.99/year.
- Premium: 60GB $9.99/month, $99.99/year.
- Professional: 100GB $14.99/month, $149.99/year.
- Business: 250 GB $24.99/month, $249.99/year.
Pros:
- Automatically updates chosen files on multiple computers
- Easy-to-use interface
- Supports Windows, Mac
- Apps for iPhone/iPad, Android, Blackberry, Symbian and WinMobile
- Affordable Pricing
Cons:
- Large files are a bit slow
- The smaller changes are moved to the end of the update queue
Sign Up
Latest Posts / Deals about SugarSync
- SugarSync Updates Design
- SugarSync 2012 Update Roundup
- SugarSync on Kindle Fire
- SugarSync for Outlook
- SugarSync Android App Updated
Full Review
SugarSync by Sharpcast is an innovative online backup system that offers more than just a place to store your important data documents. It has a new feature that is causing people to talk and that is the ability to change a document on one computer and those changes will be stored online as well as be changed across several other devices.
You can take a photo of your child’s award ceremony with your camera phone and the pic will be stored online immediately and on any computer that you have installed SugarSync. This gives users the ability to have their documents on all computers while traveling, perfect for the travel photographer or the family that wants to ensure their vacation photos is protected from loss.
SugarSync may cost a bit more than other online backup storage system, but most believe the extra cost is well worth it. A 10GB plan is $4.99 per month or $49.99 per year; however, you can receive a 250GB plan for $49.99 per month or $499.00 per year. If you are not sure you wish to pay out that kind of money, you can get a 5GB account for free, or a 30 day trial of the SugarSync plan you are thinking of purchasing.
You will have to sign up and then download the software. The program is available for Mac OS X 10.4 or greater, Windows XP, Windows Vista and Windows 7. The entire setup only takes a couple of minutes. You will then be able to automatically sync across all of your computers and back them up online. You will be able to choose between Full Sync and Lite Sync. Full Sync allows you to back up a folder online and across all the other devices you wish. Lite Sync creates a full backup online and will allow you access from other devices. The hard copy will not be saved on other devices as it is with the Full Sync.
You will be able to keep track of your documents, media, and photos quickly and easily with the folder, “Magic Briefcase”. As soon as you add a new item in the “Magic Briefcase”, it will automatically synchronize across the rest of your devices that you have included in the group. At the bottom on the screen, you will notice a gauge that will let you see how much storage you have left.
The most popular feature of SugarSync is the camera function. All photos that are taken using SugarSync will quickly be stored online and will be stored in all other computers you have synced, thus giving you the ability to safety store all photos without messing with Bluetooth or microSD card.
11 Comments
SugarSync seems to be an innovative service, and because of my initial experience I purchased 60Gb year subscription. But 5 months after having everything backed up and syched with SS started to try to reupload most of my photo files.
I’ve contacted SS support 3 months ago and they tell me the most crazy explanations to justify that they lost more than 2500 photos. I’ve contacted Mr. Finley, Senior Director of Operations at Sharpcast Inc (the company that created SugarSync) and he responded “Were very sorry for the problems you’ve experienced with the SugarSync service. We have identified the software issue that caused some of your files to be temporarily removed from our servers and then immediately re-uploaded. Additionally, we have worked with you to manually recover as much information as possible. However at this point; there is nothing more we can do.”
So if the files were “Temporarily removed” why they can’t put them back on my account? The files are definitively missing, and SugarSync backup service is not reliable as they promote, that’s the true.
Also if you check the terms of use page of SugarSync on section “13. Service Limitations” you can see that Sharpcast Inc not only doesn’t warrant their service availability also doesn’t commit to provide customer support!
In short I don’t recommend SugarSync at all.
If you wish to research more about SugarSync problems, please visit:
getsatisfaction.com/sharpcast
twitter.com/bittersync
Sorry to hear about your issues with SugarSync. It does show that as good as online backups are there is still a need for local backup.
WARNING DO NOT USE SugarSync! SugarSync lost all of my data and could not retrieve it from their own server. This company is a joke, they held my company hostage for 2 weeks trying to find my files that SugarSync some how deleted from my desktop! Their horribly inept techs could not figure out where my data went so they just decided not to call me back. I finally got in touch with Debbie, Sr. Director, SugarSync Customer Care and she tried to make me feel stupid and that the whole thing was my fault. SugarSync does not care about small businesses and their customer service is horrible.
Sorry to hear about your problems. Hope things get sorted out.
This is a good reminder that as great as online backup is, there is still a need to have local backup.
Wow, I was just about to sign up for their 100GB service until I read these comments. I will stick with my 2 year old reliable IDrive cloud service that does not sync but provides true backup of whatever data I have thrown its way. I have exceeded 150Gb plan hence was looking at more cost effective options and perhaps sync to other computers.
Every service has some problems it seems. It is the most vocal people that tend to come and post comments about problems they have. For what it is worth the installs of SugarSync I have seen there have been little to no problems, but that is only a handful, so not a very large sample.
I’ve been using SugarSync for about a year now and I’m really satisfied. Very little system load compared to other similar products I’ve tried and has never once crashed.
Pros:
Many features, very stable, easy on system resources
Cons:
Sometimes if you choose manually to move the files to all synchronizing computers (instead of just moving them to the shared folder of ONE computer and then letting SugarSync sync the others via the internet) SugarSync creates duplicates even though we’re dealing with completely identical files (same checksums). SugarSync renames the duplicates according to where they we’re found again so you’ll get to versions of the same file (but with different names) on your computers.
Sometimes you can circumvent this by pressing CTRL-SHIFT-R thereby ordering SugarSync to do a clean restart. But how it really works I don’t know….
I personally have been using SugarSync for a long time now and am more than happy. I cannot understand the above problems, but then again there will always be some problems with any service I guess. Not only are they cheaper than most of its competitors, they also offer by far the best product in the market today.
I have used SugarSync for years and have had a love-hate relationship. For the most part I enjoy the convenience of SugarSync and it’s abilities to sync any folder I want (unlike other competitors).
Trouble is that now and then a folder, or series of folders, will just delete. No explaination or reasoning, just gone. I usually find all the files in the “Deleted” folder within the SugarSync File Manager, and have to manually download all the files then sort them out to their respective original folders (they need a restore to original location option).
Another annoyance is with my Android phone. It seems to want to re-sync all my music every night, despite how nothing has changed. It re-downloads ALL songs if I add or remove only one it seems. Not only that but the frequency or re-downloading seems to degrade the file integrity to the point where some of my “songs” are 0kb and do not play anymore. Also, it keeps asking me to backup my photos from my phone, despite me clicking “Never” about ninety times.
For the record SugarSync seems to exhibit far fewer problems with only one or two computers connected to the account. Once I add three or four and my phone all of the above starts happening.
I’ve been using SugarSync and SugarSync for about a year now and I’m really satisfied. Very little system load compared to other similar products I’ve tried and has never once crashed.
Pros:
Many features, very stable, easy on system resources
Cons:
Sometimes if you choose manually to move the files to all synchronizing computers (instead of just moving them to the shared folder of ONE computer and then letting SugarSync sync the others via the internet) SugarSync creates duplicates even though we’re dealing with completely identical files (same checksums).
I have used SugarSync for a few months, but have just uninstalled it on all my computers and switched to Dropbox instead. I have 4 synced computers, and wanted to add a folder on 3 of them to the other. When I did that, SugarSync crashed on the 4th computer. I uninstalled it (running the Terminal program in the resource folder of the app), reinstalled the latest version, and found I could not open the icon on the menu bar. This had happened once before, and I had to reinstall. This time, after I reinstalled once more and told the app not to sync previously synced folders, it came up, but when I added the folders, it started downloading 80 copies of the same file — I have no idea why. So far, Dropbox, with symbolic links to the folders I was syncing, is working perfectly.